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Price:
In choosing the best price, make sure that you compare
apples-to-apples. Compare written estimates (not verbal
promises) regarding the amount of preparation, quality
of materials,
number of coats, etc. The lowest price is seldom the
best price.
Promptness:
A contractor who keeps the appointment for an estimate
is more likely to arrive promptly for the job and complete
the project on time.
Communications: How a contractor responds to phone calls
can be an indication of your ability to contact him
after the work begins. If you must wait days for a return
phone call, will the same occur after the job starts?
Insurance:
Adequate insurance is important for your protection.
Ask to see a Certificate of Insurance.
Warranty:
A professional contractor will stand behind his work
and will offer a written warranty. However, if the company
goes out of business (or can't be located), your warranty
is useless. The
stability of the company is as important as the warranty.
Written Proposal:
A well written proposal will carefully describe what
is included in the job. This allows both parties to
clarify any omissions or misunderstandings. The proposal
speaks volumes
about the professionalism of the contractor.
References: Any contractor should be able to produce
a list of good references. If possible, drive by a recently
completed job and look for at the quality of their work.
Consumer Awareness:
No two jobs are exactly alike. A professional contractor
will seek to learn what you need and/ or desire. He
will listen to your comments and questions, and make
recommendations suited to your purposes.
Trust:
A contractor may be at or in your home for a week or
longer. Be certain that you feel comfortable with him.
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